Shipping Policy | Fabric Collection

Shipping Policy 

Domestic Shipping - Australia-Wide

  • Express Shipping for Bridal Garment Bags $10.00 Flat Rate.
  • Standard Parcel Shipping $15.00 Flat Rate.

All orders are dispatched using Australia Post. Processing typically occurs within one business day, depending on successful payment.

Estimated delivery times:

  • Metropolitan areas: 2 to 8 business days
  • Regional and remote areas: Delivery times may vary based on location

Authority to Leave: By selecting Australia Post as the delivery method, customers agree to parcels being left in a secure location if the address is unattended. Customers are advised to provide a delivery address where someone will be available to receive the parcel. As postal services used by Fabric Collection do not include insurance, the business is not responsible for any parcels that are lost, stolen, or damaged. 

Shipping confirmation and tracking details are sent via email once an order has been dispatched. 

International Shipping 

Fabric Collection ships exclusively within Australia. International delivery is not available.

 

COMMON QUESTIONS (FAQ)

Fabric Collection is located at 80 Sumners Road, Sumner QLD 4074. Situated in Brisbane's western suburbs, the showroom is a short drive from Brisbane's city centre and offers convenient access for customers travelling from Ipswich, Toowoomba and surrounding areas via the Centenary Highway.

Fabric Collection is open Wednesday to Friday, from 9:30 am to 4:30 pm, and Saturday, from 9:00 am to 3:00 pm.

 The store is closed on Sunday, Monday and Tuesday.

Yes. Fabric Collection showroom is located at 80 Sumners Road, Sumner QLD 4074. Customers are welcome to visit during trading hours to browse the extensive range of premium fine silk and cotton fabrics, bridal fabrics and wedding laces.

Yes. Customers are welcome to visit Fabric Collection showroom at 80 Sumners Road, Sumner QLD 4074 during trading hours to browse the extensive range of premium fine fabrics.

Yes, Fabric Collection showroom at 80 Sumners Road, Sumner QLD 4074 offers a significantly larger range of fine quality fabrics than what is displayed online.

As one of Brisbane's largest fabric stores, the showroom features an extensive selection of silks, linens, cottons, laces,
brocades, chiffons, georgettes, tulles, bridal and eveningwear fabrics, with new stock arriving regularly.

Yes. Fabric Collection offers free customer parking, with ample parking bays located directly in front of the showroom. Accessible parking spaces, including wheelchair-accessible parking, are also available.

No. Fabric Collection has one showroom only, located in Brisbane at 80 Sumners Road, Sumner QLD 4074, Australia.

Fabric Collection is not affiliated with any fabric stores, businesses or websites of a similar name in Australia or overseas. Online purchases are available exclusively through fabriccollection.com.au.

Fabric Collection processes orders promptly, with most orders dispatched on the same or next business day. Customers receive tracking information once their order has been shipped.

Once an order has been dispatched, Fabric Collection sends a shipping confirmation email titled "Your Order Is On Its Way" containing a tracking number.

The tracking number can be used to track the delivery of the order.

Shipping is via Australia Post.

Standard shipping within Australia is a flat rate of $15.00 per order.

Bridal Garment Bags are shipped via Australia Post Express
for a flat rate of $10.00 within Australia.

Most parcels within Australia are delivered within 2 to 8 business days. Delivery to regional and remote areas may take longer
depending on location.

Shipping confirmation and tracking details are emailed once an order has been dispatched. For additional delivery information, please refer to the Shipping Information page.

Yes, fabric is sold in 25 cm increments and is supplied as one continuous length. Fabric Collection sells fabrics online in 0.25 metre increments, as shown on each product page.

• 1 unit = 0.25 metre

• 2 units = 0.50 metre

• 3 units = 0.75 metre

• 4 units = 1.00 metre

For example, 4 units will be supplied as one continuous 1.00 metre length.

Fabric Collection offers delivery Australia-wide only.

International shipping is not currently available.

Orders can be delivered to metropolitan,
regional and remote locations throughout Australia.

No. Fabric Collection does not stock curtain or upholstery fabrics. Fabric Collection specialises in premium fine silk and cotton fabrics, Italian silks, European linens, bridal fabrics, evening fabrics, cottons, wedding laces and many more fine quality fashion fabrics.

No. Fabric Collection does not sell buttons or paper sewing patterns. Fabric Collection specialises in premium Italian silks, European linens, bridal satin fabrics, duchess satins, cotton sateen and voiles, wedding laces and a wide selection of fine quality fashion fabrics.

No. Fabric Collection does not sell quilting or patchwork fabrics. Fabric Collection specialises in premium fine-quality fashion and bridal fabrics, including Italian silks, European brocades and jacquards, chiffons, georgettes, wedding tulles and bridal laces.

Fabric Collection does not offer refunds or exchanges for change of mind purchases. For full details regarding returns, exchanges and consumer rights, please refer to the Returns & Exchanges Policy page.

Yes. A minimum cut of 25 cm (1 unit) may be purchased online as a sample before placing a larger order. All fabrics are sold in 25 cm increments.

WHY SHOP WITH US

Brisbane Showroom

Located in Sumner, Brisbane with Australia-wide shipping

Fast Dispatch

Most orders are dispatched same or next business day

Visit In-store

Explore one of Brisbane's largest collections of premium fine fabrics

Need Help

Call (07) 3279 6620 for customer service